Benefits & Disability Coordinator

Voyago is hiring a Full Time Benefits & Disability Coordinator based in London, Ontario to fill an upcoming vacancy.

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Your Role

Reporting to the HR Operations Manager, the Benefit & Disability Coordinator will be responsible for overseeing the employee benefit lifecycle and facilitation of the leave and disability processes. This is an on-site position based in our London office.

Key Responsibilities

• You will collaborate directly with employees, leaders, payroll, HR, and external partners to ensure programs are administered accurately, confidentially, and in compliance with applicable legislation, collective agreements, and organizational policies.

• You will be responsible for benefit enrollment, eligibility maintenance and billing reconciliation for all employees, as well as facilitating our leave management processes with care and compassion.

Benefit Administration:

• Lead full group benefit administration of new and existing employees including overseeing employee eligibility and compliance with the Group Benefit and Retirement plan requirements

• Liaise with Service Providers and Insurance Broker(s) regarding the administration of group benefits

• Follow up with leaders and employees regarding enrollment and other matters pertaining to the Group Benefit Plan

• Maintain and update employee records and benefits files

• Collaborate with payroll and ensure that benefit premiums are processed accurately and in a timely manner

• Review and reconcile monthly invoices and collect owing arrears from applicable employees

• Prepare regular audits and reports to support the effective and accurate application of benefit programs

Leave of Absence Maintenance and Tracking:

• Maintain records for employees on various leaves of absence and accommodation plans, coordinate and identify documentation requirements in accordance with legislation and industry best practices

• Develop and distribute letters to employees confirming leave details, ongoing documentation obligations, entitlements while on leave, and payments for arrears where applicable

• Liaise with leaders, employees, and HR team regarding leave progress

• Oversee non-occupational return-to-work plans and accommodation programs

• Prepare regular quality reviews and reports to support the effective, consistent and accurate management of leaves

The Salary range for this role is $ 50,000 to $60,000, Schedule will be daytime hours, Monday to Friday, 40 hours per week.

Requirements

The ideal candidate will posses the following qualifications that include, but are not limited to, the following:

Knowledge & Skill Requirements:

• You have a post-secondary education in Business Administration, Human Resources, or another relevant field

• You have or are willing to obtain the Certified Employee Benefit Specialist designation

• You bring knowledge of relevant Canadian legislation and Provincial Employment Standards

• You have 3+ years of relevant prior experience

• You have in-depth knowledge of Benefit Administration best practices

• You are experienced in leave management and accommodation programs

• You have experience with payroll or HRIS

• You bring intermediate knowledge of MS Office Suite

• You can function effectively within a team and collaborate well with colleagues, staff, and managers

• You can maintain discretion with confidential and sensitive information

• You have superior communication and interpersonal skills

• You can provide a Clean Criminal record search

• You can function effectively in a fast-paced, deadline driven environment m Player

Benefits

The Perks

• We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program and a great company perks program.

• We are an Award-Winning company and certified Great Place To Work

• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider

• We focus on innovation and sustainable environmental initiatives

• We support the development, work-life balance, and well-being of our employees

• We build a supportive corporate culture that encourages diversity and enables our people to flourish.

• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

• We offer our employees opportunities to build their own experience within a local, global Group.

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