Shipper and Receiver

Shipper/Receiver — Morning Shift

‍Company

Natra Chocolate America

Budget entity

$22-$24/hr

Department

Production/Warehouse

Location

London, Ontario (2800 Roxburgh Rd, London ON N6N 1K9 (South of 401)

Immediate supervisor

Warehouse Supervisor  

Shift

Morning shift (6:45am – 11:00am)  

Equipment and items

Uniform, keys, walkie-talkie

Travel

Minimal to none

Position purpose

The Shipper/Receiver manages designated warehousing and distribution activities, including inbound and outbound freight. The role supports timely shipping, accurate inventory control, and safe handling and storage of products and supplies, in line with legislative requirements and company policies. It requires sound planning, decision-making, and coordination.

Qualifications and experience

Bachelor’s degree in Business, preferably with a focus on manufacturing, warehousing, transportation, supply chain management, inventory control, or materials management; equivalent relevant experience may be considered.

Previous warehouse experience is an asset.

Valid forklift licence.

Valid counterbalance licence.

Strong knowledge of warehouse documentation and good writing skills.

Skills and working requirements

Strong written and spoken English communication skills.

Spanish or French is an asset.

Good attention to detail and quality.

Able to follow instructions and work under pressure in a fast-paced environment.

Experience managing third-party logistics providers.

Strong planning, resource allocation, quantitative, and critical-thinking skills.

Able to inspect company property and assets.

Able to use a computer and peripherals; manual dexterity is required.

Able to perform heavy lifting.

Comfortable working in a noisy environment and being exposed to outside weather conditions.

Flexible to work different shifts or start times, including morning, afternoon, or midnight shifts, as required.

Overtime may be required.

Main responsibilities

Shipping, receiving, and inventory

Receive, handle, distribute, and store designated freight, products, and supplies entering or leaving the warehouse.

Ensure production orders are shipped to customers on time and according to delivery schedules.

Notify the appropriate people about delays or changes to inbound or outbound freight.

Maintain inventory levels to meet internal and external demand.

Conduct spot checks of inventory, supplies, and equipment.

Investigate and resolve discrepancies between inventory records and actual stock.

Investigate lost or damaged shipments and make adjustments where needed.

Warehouse operations and safety

Plan warehouse layout and space use to prevent loss or damage and make efficient use of available space.

Consider freight turnover, size, weight, and other factors when assigning warehouse space.

Operate a forklift to move materials within the plant when licensed and assigned to do so.

Help develop or enforce company security and safety policies.

Maintain complete and appropriate documentation for regulated products and hazardous materials.

Assess the need for moving equipment and arrange purchases as needed, such as trailers, forklifts, crash pads, or dollies.

Performance and facility coordination

Implement and monitor shipping and receiving performance measures.

Coordinate facility design and improvements, as well as related contracts, repairs, leases, and real estate transactions.

Compliance

Follow company and regulatory requirements for occupational health and safety, the environment, food safety, quality systems, HACCP, sanitation, and GMP standards.

Reporting and interactions

Reports to: Warehouse Supervisor

Internal interactions: Other departments

External interactions: Freight carriers, third-party logistics providers, and other relevant parties

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